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Gumbeaux Soft
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A family at a table while their server sets down a dessert with a candle

Guest module

Rewards that bring them back — online and in-store.

Guests earn points and tiers whether they order online or pay at your counter. No punch cards, and no loyalty app that doesn’t talk to your POS or your website.

By the numbers

Why loyalty is worth doing properly

A regular is worth more than a one-time guest. Loyalty programs that guests actually use change how often they come back and how much they spend.

7% → 30%

Enrolling guests in a loyalty program can lift their return rate from 7% to nearly 30%.

Source: Toast platform data, Q1, 2026

What changes with Gumbeaux

Guests join in two steps and see their points on every receipt — so more of them enroll, and they have a reason to return.

18–30%

more visits and spend per enrolled member in restaurant loyalty programs.

Source: Paytronix Loyalty Report, 2021

What changes with Gumbeaux

Points work online and in-store, because Square in-store sales are matched to members. Every visit counts, so the program gets used.

6%

higher checks from loyalty members than from non-members, across a full year.

Source: Paytronix Loyalty Report, 2021

What changes with Gumbeaux

Member pricing, rewards to claim and birthday offers give members a reason to add to the order.

Industry research about restaurants in general, shown with its source — not results from Gumbeaux Soft customers.

Time back

Loyalty, two ways

A guest pays at the counter

Today

The visit isn’t connected to anything online.

With Gumbeaux

The Square sale is matched to the member and the points land on their account.

Keeping track

Today

Paper punch cards that get lost — or an app that doesn’t talk to your POS.

With Gumbeaux

One program across online orders, in-store sales, events and the guest record.

A member’s birthday

Today

Missed.

With Gumbeaux

A birthday offer goes out on time by email or text.

Knowing your regulars

Today

Memory and guesswork.

With Gumbeaux

Tier, lifetime value and visit history on every guest record.

Redeeming a reward

Today

Staff look up a card — or take their word for it.

With Gumbeaux

Guests claim rewards from their account; coupons redeem at the counter by QR.

How it works

How it works

  1. Guests join in two steps

    Name, contact and birthday — on your website, at checkout or from a QR code on the table.
  2. Every visit earns

    Online orders and in-store Square sales are matched to the member, so points add up wherever they pay.
  3. Tiers reward your regulars

    Guests move up as they come back. You set the rules, caps and expiry that fit your margins.
  4. Rewards bring them back

    Members see their points and claim rewards from their account. Receipts show points earned, and birthdays bring an offer.

Member rewards

Jordan K. · since 2024

Gold tier

1,240 pts

260 points to your next reward

Free dessert

500 pts

Claim

$10 off your order

1,000 pts

Claim

Chef’s table for two

2,500 pts

1,260 to go
Illustration · sample data

Features

What it does

Points online and in-store

In-store Square sales are matched to members, so every visit counts.

Tiers

Guests move up as they come back, and each tier can carry its own perks.

Your rules

Point values, caps and expiry that fit your margins.

Rewards guests claim themselves

Points and rewards in their account — no card to carry.

Points on every receipt

Order confirmations show what they earned.

Member pricing

Member prices on the menu and on event tickets.

Coupon wallet

Coupons on their phone, redeemed at the counter by QR.

Refer a friend

Personal links that reward both sides.

Birthdays and special dates

Offers that go out on time by email or text.

Your numbers

What a loyalty lift could be worth to you

Your members, your check, your visits. The lift starts at the low end of the published range — change it.
$
%

Starting value: Paytronix Loyalty Report, 2021

Added spend each month

 

Over a year

 

An estimate from your numbers and published research — not a promise.

Questions

What owners ask us

Do guests need to download an app?
No. They join on your website and see their points, tier and rewards in their account in the browser.
Does it count in-store purchases?
Yes, with Square: in-store sales are matched to members, so points count wherever they pay.
Can I control what rewards cost me?
Yes. You set point values, caps, tiers and expiry so rewards fit your margins.
What about the regulars on my paper punch cards?
Import your guest list so everyone starts on one record. A digital punch card replaces the paper one.
We use Toast or Clover. Does it work?
In-store matching runs on Square today. Using another POS? Tell us — we’ll talk about connecting it.

Need something specific?

Ask us. If it's not already built, we take special feature requests.

See your rewards program, built around your menu.

A guided demo, about 20 minutes, built around what you run.