Guest module
One record per guest. Everything on it.
By the numbers
Know your regulars — all of them
7% → 30%
Enrolling guests in a loyalty program can lift their return rate from 7% to nearly 30%.
Source: Toast platform data, Q1, 2026
What changes with Gumbeaux
Each guest has one record with lifetime value and tier, so you know who to look after.
6%
higher checks from loyalty members than from non-members, across a full year.
Source: Paytronix Loyalty Report, 2021
What changes with Gumbeaux
Segments built from real history drive the campaigns that bring them back.
Industry research about restaurants in general, shown with its source — not results from Gumbeaux Soft customers.
Time back
Your guests, two ways
Who’s a regular
Whoever the staff recognize.
Lifetime value and tier on every record.
A guest’s history
Split across the POS, the booking app and an inbox.
Orders, bookings, tickets, calls and messages on one record.
Duplicates
The same person three times.
Duplicate checks on add, and merge.
Your lists
Spreadsheets.
Groups and segments, imported and kept clean.
How it works
How it works
Every touch lands here
Orders, bookings, tickets, calls and messages.One person, one record
Duplicate checks when anyone is added.See the whole guest
Lifetime value, tier, history and inline actions.Use it
Groups and segments for texts and campaigns.
Jordan K.
Gold · lifetime value $2,140 · 38 visits
Online order · 2 plates
$41.20
Reservation · party of 4
Called the main line
Blues & Brisket Night
$40.00
Birthday
Features
What it does
Guest 360
Duplicate checks and merge
Groups and segments
Imports and list hygiene
Inline actions
Caller recognized
No silos
What it connects to
Questions