Skip to content
Gumbeaux Soft
Menu
A host greeting guests on a packed night

Talks module

Every catering call becomes a quote.

The full brief is taken on the call and saved as it goes — so even a dropped call leaves a lead, and your team gets a priced draft.

By the numbers

Catering calls are worth the most — and wait the longest

A catering order is worth many tickets, and the caterer who replies first usually wins.

$416

average catering order value in 2025.

Source: Monkey, State of Catering (100+ brands, $1B+ sales), 2026

What changes with Gumbeaux

Date, headcount, menu, budget and delivery or pickup are taken on the call, so nothing has to be asked twice.

7×

more likely to qualify a lead when you reply within an hour — and 60× more than after waiting a day.

Source: Harvard Business Review, 1.25M leads, 2011

What changes with Gumbeaux

The brief becomes a priced draft quote for your team — reply the same day.

33%

of calls to restaurants go unanswered during peak hours.

Source: Maple, 1M+ restaurant calls, 2025

What changes with Gumbeaux

Catering calls are answered even in the rush, and the request is saved as the call goes.

Industry research about restaurants in general, shown with its source — not results from Gumbeaux Soft customers.

Time back

A catering call, two ways

The call comes in at 6:30 pm

Today

Nobody can talk; “Can I call you back?”

With Gumbeaux

The full brief is taken right then.

The details

Today

Scribbled on a ticket.

With Gumbeaux

Saved as the call goes — even if it drops.

From the main line

Today

Start over with the catering person.

With Gumbeaux

A warm handoff without starting over.

The quote

Today

Built from scratch tomorrow.

With Gumbeaux

A priced draft waiting for review.

How it works

How it works

  1. The call is answered

    From the main line or the catering line.
  2. The whole brief

    Date, headcount, menu, budget, delivery or pickup.
  3. Saved as it goes

    A dropped call still leaves a lead.
  4. A draft quote for your team

    Priced from your recipes, ready to review and send.

Catering call · 6:47 pm

Brief saved

I need food for a company picnic, about 60 people.

Caller

Happy to help. What date, and is it pickup or should we bring it out?

Talks

The 14th. Delivered, around noon.

Caller

Got it — the 14th, delivered at noon for 60. Let’s pick the meats and sides.

Talks · brief saved
Illustration · sample data

Features

What it does

The whole brief

Date, headcount, menu, budget and delivery or pickup.

Saved as it goes

A dropped call still leaves a lead.

Warm handoff

From the main line to catering, without starting over.

Straight to a draft quote

Priced from your recipes, for your team to review.

Same pipeline as the web

Phone and web inquiries side by side.

Your numbers

What unanswered catering calls may cost you

Your catering calls and how many slip through. The order value starts at the published average.
%

Your honest guess.

$

Starting value: Monkey, State of Catering (100+ brands, $1B+ sales), 2026

Catering at risk each month

 

Over a year

 

Not every call becomes an order — this is what’s on the line.

Questions

What owners ask us

What gets captured on the call?
Date, headcount, menu, budget and delivery or pickup.
What if the call drops?
The brief is saved as the call goes, so you still have the lead.
Does the caller have to repeat themselves?
No — a call from the main line is handed to catering without starting over.
Where does the brief go?
To your pipeline as a priced draft quote, next to your web inquiries.

Need something specific?

Ask us. If it's not already built, we take special feature requests.

Hear a catering call taken start to finish.

A guided demo, about 20 minutes, built around what you run.